Legal

Casibom Terms and Conditions – Your Rights and Responsibilities

Before you register, deposit or place a bet on Casibom, please read these Terms and Conditions carefully. They explain how your account works, what is expected from both sides, and the rules that apply to betting, casino games and payments in PKR.

Last updated: January 2026

Please read this document in full. By creating a Casibom account or using any part of the platform, you confirm that you have read, understood and agreed to these Terms and Conditions. If you do not agree, please do not use the platform.

01 Acceptance of Terms

These Terms and Conditions ("Terms") govern your use of the Casibom platform, including the website, mobile application, sports betting section, casino games, and all associated services. By registering an account, making a deposit, or placing any bet or wager on Casibom, you agree to be bound by these Terms in full.

These Terms form a legally binding agreement between you ("the User") and Casibom ("the Platform", "we", "us"). If any part of these Terms is unclear, you should contact Casibom support before proceeding. Continued use of the platform after any updates to these Terms constitutes acceptance of the revised version.

These Terms should be read alongside the Privacy Policy and the Responsible Gaming guidelines, both of which form part of the full agreement between you and Casibom.

02 Eligibility and Age Requirements

Casibom is strictly for users who are 18 years of age or older. By registering an account, you confirm that you are at least 18 years old. Casibom reserves the right to request proof of age at any point, and accounts found to belong to users under 18 will be closed immediately and any funds returned to the verified account holder.

You must be using the platform for personal, non-commercial purposes only. Corporate accounts, automated betting scripts, bots or any system designed to place bets programmatically are not permitted and will result in account termination.

Age verification is mandatory before any withdrawal can be processed. Casibom applies KYC (Know Your Customer) checks to all accounts as a standard part of the withdrawal process.

You must not use the Casibom platform if you are located in a jurisdiction where online betting is prohibited. It is your responsibility to ensure that accessing and using the platform is legal in your location. Casibom does not provide any legal advice on this matter.

03 Account Registration and Verification

Each user is permitted one account only. Creating duplicate or multiple accounts — whether to circumvent restrictions, claim additional bonuses, or for any other reason — is a breach of these Terms and may result in all associated accounts being closed and balances forfeited.

When registering, you must provide accurate and complete information. This includes your real name, valid contact details and date of birth. Providing false information at registration is a breach of these Terms and may lead to account suspension and forfeiture of funds.

Account security is your responsibility. You must keep your login credentials confidential and not share your username or password with any other person. If you believe your account has been accessed without authorisation, contact Casibom support immediately. Casibom will not be held responsible for losses resulting from unauthorised access caused by failure to keep credentials secure.

Casibom may request additional verification documents — such as a copy of a CNIC (Computerised National Identity Card), proof of address, or payment method confirmation — as part of the KYC process. Accounts that cannot be verified may have withdrawals suspended until verification is complete.

04 Deposits and Payment Methods

All transactions on Casibom are conducted in Pakistani Rupees (PKR). Deposits can be made using the following supported payment methods: JazzCash, Easypaisa, Raast, bank transfer (IBFT), and debit or credit cards where supported. Casibom does not support international payment methods or cryptocurrency deposits.

Minimum deposit amounts are displayed at the cashier and may vary by payment method. Deposits are generally credited to your Casibom balance instantly or within a few minutes depending on the payment channel. If a deposit is not reflected in your account within a reasonable time, contact support with your transaction reference.

You may only deposit funds from payment accounts that are registered in your own name. Deposits from third-party accounts — including accounts belonging to family members — are not permitted. Any deposit received from a non-matching account may be returned and the originating account investigation triggered.

JazzCash and Easypaisa deposits are processed natively — you do not need to go through a third-party gateway. Simply select your preferred method at the cashier, enter your mobile number and confirm via your wallet app.

05 Withdrawals

Withdrawal requests are processed once identity verification (KYC) has been completed. You may request a withdrawal to any payment method that matches the name on your Casibom account. Withdrawals are processed in PKR and credited to your JazzCash wallet, Easypaisa account, Raast-linked bank account or bank via IBFT.

Standard withdrawal processing time is within a few hours of the request being submitted, subject to the payment channel's own processing schedule. Casibom does not charge a platform fee on withdrawals, although your bank or mobile wallet provider may apply their own transaction charges.

Casibom reserves the right to perform additional verification checks before processing any withdrawal, particularly for first withdrawals or withdrawals above a certain threshold. This is standard procedure and is not a reflection on the user's standing.

If bonus funds have been credited to your account, any applicable wagering requirements must be met before the bonus-derived balance becomes eligible for withdrawal. See Section 6 for bonus terms.

06 Bonuses and Promotional Offers

Casibom may offer bonuses, free bets, deposit match promotions and other promotional rewards from time to time. All bonuses are subject to specific terms which will be communicated at the time the offer is made. General bonus rules are outlined here.

Bonuses are credited to your account as bonus funds, not as withdrawable cash. To convert bonus funds to withdrawable real-money balance, you must complete the stated wagering requirement. Wagering requirements specify how many times the bonus amount must be bet before it becomes cashable.

  • Bonuses must be used within the stated validity period. Expired bonuses are forfeited automatically.
  • Only one bonus may be active at a time unless specifically stated otherwise in the offer terms.
  • Bonuses are for personal use only and may not be transferred between accounts.
  • Casibom reserves the right to withdraw, modify or cancel any promotional offer at any time with reasonable notice.
  • Any attempt to abuse bonuses — including multi-accounting, using third-party accounts, or exploiting technical errors — will result in bonus forfeiture and potential account closure.

Always read the specific terms attached to any bonus before accepting it. Wagering requirements, game restrictions and expiry dates vary between offers.

07 Sports Betting Rules

All sports bets placed on Casibom — including cricket, PSL, T20 internationals, football and esports — are subject to the following general rules. Specific sport-by-sport rules are available in the betting section of the platform.

A bet is considered accepted once you receive a confirmation on the bet slip. Bets placed in error, including incorrect amounts or market selections, cannot be cancelled once confirmed. You are responsible for reviewing your bet slip before submitting.

Casibom reserves the right to suspend betting markets at any time — particularly on live in-play events — where unusual activity is detected or where the integrity of an event is in question. Bets placed before a suspension are settled according to the event result unless the event is subsequently voided.

  • If a match is abandoned before a result is possible, bets on match winner markets are generally voided and stakes returned. Markets where a result was determined before abandonment may still be settled.
  • In the event of a pricing error on the Casibom platform, the platform reserves the right to void bets placed at the erroneous odds.
  • Live in-play bets are subject to slight delays in acceptance due to real-time data processing. The odds displayed at the moment you submit your bet are the odds at which the bet will be accepted, provided market conditions have not changed during the submission window.
  • Maximum bet limits apply per market and per event. These are displayed within the bet slip and vary by sport and event importance.

Cash-out functionality is available on selected markets. The cash-out value is calculated in real time and represents a settlement offer at that moment. Once accepted, the cash-out is final and the bet is settled immediately at the offered PKR value, regardless of the final result.

08 Casino Games and Slots

All casino games available on Casibom — including slots, live casino tables and card games — use certified Random Number Generator (RNG) technology or employ live dealer studios with independently verified dealing procedures. Return-to-player (RTP) percentages for individual games are available within each game's information panel.

By playing casino games on Casibom, you accept that the outcome of each game is determined by the RNG system and is independent of previous results. Casibom does not manipulate game outcomes and has no ability to influence results once a game round has started.

  • Minimum and maximum stake limits vary by game and are displayed before each round begins.
  • If a game round is interrupted due to a technical fault — such as a disconnection — the round will be completed automatically by the system and settled according to the result at the point of interruption. Casibom is not liable for losses resulting from network issues on the user's side.
  • Progressive jackpot games have specific rules governing eligibility and payout. These are displayed within the game itself.
  • Bonus funds may have game restrictions applied. Certain high-RTP games or live casino tables may be excluded from bonus wagering contribution.

The full casino games library is available in the Game Lobby. Slots are also accessible directly from the Slots section.

09 Responsible Gaming

Casibom is committed to supporting responsible gaming. The platform provides tools to help users manage their activity, including deposit limits, session time alerts, cooling-off periods and self-exclusion. These tools are accessible within your account settings.

If you feel that your gambling has become problematic — or if someone close to you has expressed concern about your betting behaviour — we encourage you to make use of the self-exclusion feature or contact support. The Responsible Gaming page contains detailed guidance on all available tools.

Casibom does not offer credit. You may only bet with funds that are already in your account. The platform does not facilitate loans, credit lines or any form of advance against future winnings.

Gambling should be entertainment, not a way to generate income. Set a budget before you play and stick to it. Never chase losses. If betting stops being enjoyable, take a break using the tools available in your account.

10 Account Suspension and Termination

Casibom reserves the right to suspend, restrict or permanently close any account at its discretion, with or without prior notice, in the following circumstances:

  • Breach of any provision of these Terms and Conditions
  • Providing false, incomplete or misleading information during registration or verification
  • Suspected fraudulent activity, including use of stolen payment credentials
  • Multi-accounting or bonus abuse
  • Attempting to manipulate game or bet outcomes through any technical or collusive means
  • Failure to complete identity verification within a reasonable time when requested
  • Account activity that suggests the user is under 18 years of age

Where an account is closed due to a breach of these Terms, Casibom reserves the right to withhold any balance held in the account pending investigation. Where no breach is confirmed, any real-money balance (excluding unmet bonus funds) will be returned via the original deposit method.

You may close your own account at any time by contacting customer support. If you are closing your account due to concerns about problem gambling, please inform support so that appropriate responsible gaming measures can be applied.

11 Privacy and Data

Casibom collects and processes personal data in accordance with the Privacy Policy, which forms part of these Terms. By registering an account, you consent to the collection and use of your data as described in that policy.

Your personal data is used for account management, identity verification, payment processing and improving the platform experience. Casibom does not sell personal data to third parties. Data shared with payment processors — such as JazzCash, Easypaisa or Raast — is limited to what is necessary to complete the transaction.

Casibom uses standard security measures to protect user data, including SSL encryption across all platform communications. However, no system is completely immune to risk, and Casibom cannot guarantee absolute data security in all circumstances.

12 Limitation of Liability

To the maximum extent permitted, Casibom shall not be liable for any indirect, incidental or consequential losses arising from your use of the platform. This includes, but is not limited to, losses resulting from technical faults, service interruptions, delayed bet acceptance during live events, or errors in odds display that are corrected before settlement.

Casibom makes reasonable efforts to keep the platform available at all times but does not guarantee uninterrupted access. Scheduled and unscheduled maintenance periods may cause temporary service disruption. Casibom will not compensate users for losses incurred during platform downtime.

In all circumstances, Casibom's maximum liability to any individual user in any calendar month shall not exceed the total net deposit made by that user in the same month.

13 Changes to These Terms

Casibom reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised "Last Updated" date. For significant changes, Casibom may notify users via email or an in-platform notification.

Your continued use of the platform after any changes are published constitutes acceptance of the updated Terms. If you do not agree with the revised Terms, you should stop using the platform and contact support to close your account.

Questions about these Terms can be directed to Casibom customer support, available 24/7 via live chat from any page on the platform.

What These Terms Protect – For You and the Platform

These Terms exist to make Casibom fair, transparent and safe for everyone using the platform. Here is a quick summary of the six most important protections covered.

18+ Age Verification

Every Casibom account is subject to age and identity verification before withdrawals are processed. KYC checks are mandatory and keep the platform adults-only without exception.

PKR Transactions Only

All deposits, withdrawals and balances on Casibom are in Pakistani Rupees. No currency conversion, no hidden exchange rates. JazzCash, Easypaisa, Raast and bank transfers are the supported channels.

Fair Bonus Rules

Every bonus comes with clearly stated wagering requirements and an expiry date. Casibom does not bury bonus terms in fine print — the key conditions are shown at the point the offer is made.

Account Security

One account per user, credentials kept confidential, and third-party deposits not permitted. These rules protect your balance and maintain the integrity of the platform for all users.

Certified RNG Games

Casino slots and table games use certified Random Number Generator technology. Outcomes are independent, unmanipulated and consistent with published RTP figures shown in each game's info panel.

Responsible Gaming Tools

Deposit caps, session alerts, cooling-off periods and self-exclusion are all available in your account settings. These tools are part of the core platform, not an afterthought — because responsible play matters.

Ready to Get Started

Understood the Terms? Create Your Casibom Account

Registration takes under two minutes. Deposit in PKR via JazzCash or Easypaisa, bet on cricket, PSL, T20 and more — all with full knowledge of the rules that protect your account.